Naugatuck Auto Repair

923 reviews
Call Us:(203) 490-3093
5

Great experience in and out fast with my emissions appointment. The staff was very pleasant especially the young lady that checked us in (Jamie).

Thank you for this fantastic review, Nicole! We are thrilled to hear that you had a great experience with us and that Jamie, made your visit pleasant. We pride ourselves on providing fast and efficient service, so it's wonderful to know we met your expectations. We look forward to seeing you again for your future automotive needs!

- Mezzio Auto Care
5

Im a customer for a long time and the service is always great. The people there are courteous and efficient. Five stars truly!

Thank you, Justino! Loyalty like yours brings us joy. It's always a pleasure to provide excellent service to our valued customers. Your five-star rating made our day brighter!

- Mezzio Auto Care
5

I had my car towed to Mezzio after hours on the recommendation of the tow truck driver after I was hit by another vehicle. The team at Mezzio contacted me first thing the next morning and had already started a search for parts. Matt, in particular, stayed in frequent communication with me throughout the time my car was being worked on (took several days due to waiting for parts, etc) and he was in contact with my insurance company to facilitate the appraisal getting done, etc. Overall, a great experience despite the unfortunate reason my car needed work done. I highly recommend Mezzio Auto Care.

Thank you so much for your thoughtful review, Jennifer! We're so sorry you had to go through the stress of being involved in an accident, but we're grateful you were referred to Mezzio Auto Care and trusted us with your vehicle. We're happy to hear that Matt and the team kept you informed throughout the repair process and were able to help coordinate with your insurance company to make everything as smooth as possible. We know how overwhelming collision repairs can be, so providing clear communication and taking as much stress off our customers as we can is always our goal. Thank you again for your recommendation and your kind words. We truly appreciate your trust and wish you many safe miles ahead!

- Mezzio Auto Care
5

This was my first time taking my car to Mezzio's Auto, I wish I had found them years ago! I have a car with 200K miles on it and because it is paid off, I am trying to nurse it along as best I can. These guys and lady, seem like very honest hard working folks. I very much appreciated the communication I received via text messages over the course of several days as they were working on my car. A good amount of work needed to be done and my car is running great now. They also did a full inspection of the car and provided me all the details but never once tried to upsell me on anything. Simply presented the facts and let me decide. One other nice little thing is that they are located right next to G's Burgers, so it's a win-win for me because G's Burgers are the best around. Big thank you to everyone at Mezzio's Auto for getting my car back on the road.

Thank you so much for taking the time to leave such an incredible review, Andrew! We truly appreciate your kind words and are honored that you chose Mezzio Auto Care for your vehicle. We're especially glad to hear that you felt informed and comfortable throughout the repair process. Clear communication, honest recommendations and giving our customers the information they need to make the best decisions for their vehicles are values we take seriously. It means a lot to know that came through during your visit. We're thrilled your 200K-mile car is running great again and we'll be here to help keep it going for as many miles as possible! And we have to agree—having G's Burgers right next door definitely makes waiting a little more enjoyable! Thank you again for your trust and support. We look forward to helping you keep your car on the road for many more miles to come!

- Mezzio Auto Care
5

I’ve gotten my emissions done here many times. Always quick and efficient. Never an issue and everybody is friendly

Thank you so much for your 5-star review, David! We truly appreciate your continued trust in Mezzio Auto Care for your emissions testing. We're glad to hear your visits are always quick, efficient and friendly—that's exactly the experience we strive to provide. Thanks again for your support and we look forward to seeing you the next time you stop by!

- Mezzio Auto Care
5

Always a satisfied customer! Mezzio are great trusting place to get your car serviced .

5

I had a great experience with Mezzio's Auto Care especially Matt when they repaired my BMW X3. From the start, they were clear, transparent, and extremely professional. They provided a detailed quote upfront, which gave me confidence there wouldn’t be any surprises—and they stuck to it. Throughout the process, they kept me updated on the status of the repair, which I really appreciated. It’s not easy finding a shop that communicates well and follows through, but they absolutely did both. They really helped me out when I was in a tough spot, and I felt like they genuinely cared about getting me back on the road quickly and safely. What really stood out was the level of care and attention to detail—they even washed my car and added tire shine before returning it, which was a really nice touch. On top of that, they followed up after the work was completed to make sure everything was running smoothly. That level of service is rare. I wouldn’t hesitate to bring my vehicle back here and will definitely be using them for future work. Highly recommend to anyone looking for trustworthy, reliable auto service.

Pearse, thank you for sharing your wonderful experience at Mezzio's Auto Care! We're thrilled to hear that you had such a great experience with us. We strive to provide exceptional service and it's fantastic to know that we met your expectations. Thanks again for your kind words and recommendation. We look forward to serving you again in the future!

- Mezzio Auto Care
5

I brought my car in for brakes and they did an excellent job not only in seeing me quickly but in communicating any concerns. They are really friendly and polite, and it was a great experience. They also didn't try to sell me anything extra--they were the opposite of pushy. I would definitely recommend them to others!

Thank you, Lauren, for taking the time to share your experience! We're thrilled to hear that you had a great visit and that our team provided excellent service. Customer satisfaction is our top priority, and we're glad we exceeded your expectations. Your recommendation means the world to us. We look forward to serving you again in the future!

- Mezzio Auto Care
5

Always friendly and professional

Thank you for your kind words, James. We are thrilled to hear that you consistently have a positive experience with us. Providing friendly and professional service is at the core of what we do. We look forward to serving you again soon!

- Mezzio Auto Care
5

Very easy to get an appointment and the staff is very friendly and helpful.

Thank you Rose for your kind words! We appreciate your positive feedback and are glad to hear that your experience was a pleasant one.

- Mezzio Auto Care
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