Naugatuck Auto Repair

892 reviews
Call Us:(203) 490-3093
1

NEVER use these scam artists, especially for looking at cars from A Better Way Auto. They did a pre purchase exam. Passed mine with flying colors. As it turns out, engine block was cracked, coolant leaking into the engine and the engine DESTROYED within weeks - $11,000 replacement cost, was without the car for 3 months (yes, I filed a claim against the dealer, still have not been paid back). I have been calling them for over 10 months. The "manager" never calls back. 10 months. I write almost exclusively positive reviews. The things Ive found out about this place via a PI is awful so I just filed a formal complaint with the state AG office and DMV in hopes no one goes through what I went through again. Steer clear, not honest.

5

Excellent

5

The staff are very friendly and they were very efficient Thank you

5

I appreciate Mezzio's honesty and communication. I brought my car in about a week ago to get my car's brake pads replaced. They were way overdue to be replaced, based on mileage and the age of my car. I was prepared for a mechanic to tell me I also needed to replace discs. Instead, Mezzio did an inspection and told me that no work was needed and that the pads have a lot of life left. Thank you, Mezzio!

Hi Michelle, Thank you so much for sharing this — we really appreciate it! We’re glad you came in and gave us the opportunity to take a look. Our goal is always to provide honest, accurate information so you can make the best decision for your vehicle. If something doesn’t need to be replaced, we’ll always tell you — plain and simple. It means a lot that you trusted us, especially when you were expecting a different outcome. Thanks again for your kind words and we’re here anytime you need us!

- Mezzio Auto Care
5

I've always had an excellent experience with Mezzio. Matt, Jamie and Anthony at the front desk greet you with a smile and get you processed quickly. When you're there for emissions or just a quick oil change, their waiting room is clean and comfortable. Mario is the lead tech and he knows his stuff, he'll diagnose that noise you're hearing with accuracy and get it fixed right the first time. These guys have stayed in business because they do good, honest work - sure, they will suggest repairs or maintenance for your vehicle when needed, that's their job. But if you ask about some repair or maintenance item that's not needed, they'll tell you. They've been good to my family and me, and I'll keep going to Mezzio.

Hi Ken, This truly means a lot — thank you for taking the time to share such a thoughtful review. We’re so glad you’ve consistently had excellent experiences with us! Matt, Jamie and Anthony work hard to make sure every visit starts off on the right foot and Mario takes a lot of pride in getting diagnoses right the first time — so your shout-outs absolutely make their day. We especially appreciate your comments about our honesty and approach to recommendations. Our goal is always to give straightforward advice and let our customers make informed decisions — no pressure, just what’s genuinely best for the vehicle. It’s an honor to serve you and your family. Thank you for your continued trust and loyalty — we’ll be here whenever you need us!

- Mezzio Auto Care
5

AMAZING service! They were honest and did not charge for parts they did not use. They were fast and able to get me back on the road asap. The service advisor Matt went above and beyond to make sure we were taken care of. He really seemed to care that we were not inconvenienced and was EXTREMELY helpful and knowledgeable. Truly 5 star service! Same service as the dealership but less expensive. We will be going here for all our vehicle repairs in the future.

Hi Courtney, Wow — thank you so much for the incredible review! We’re thrilled to hear you had such a great experience with us. Honesty and transparency are huge priorities for our team, so it means a lot that you noticed and appreciated that. We’re grateful for your trust and look forward to being your go-to for all your future vehicle repairs. Thanks again for taking the time to share your experience!

- Mezzio Auto Care
5

Very good service

5

I am impressed with the technician's expertise and skill in repairing my car. I am pleased with the respect and attention I was given.

5

Hi David, Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate you taking the time to show your support — it means a lot to our entire team. We’re grateful you chose Mezzio Auto Care and trusted us with your vehicle. If you ever need anything in the future, we’re always here to help. Thanks again for trusting Mezzio Auto Care with your auto repairs!

- Mezzio Auto Care
5

Fast service with helpful, efficient, friendly staff.

Thank you, Thomas, for the fantastic review! We pride ourselves on providing fast and friendly service to all our customers. We're glad our staff was able to help and make your experience a positive one. We value your business and look forward to serving you again soon.

- Mezzio Auto Care
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