5

Great service in a timely manner and great communication!

5

Awesome, helpful goes above and beyond

Thank you Jennifer for the 5 STAR REVIEW !! Each member of Mezzio Auto's Service Team works hard at exceeding every customer's expectation for quality repairs, service and maintenance. In addition, our team works hard at helping the customer by providing bumper to bumper inspections every time a vehicle is in the shop. This comprehensive inspection allows the customer to review with Mezzio Auto's Service Advisors any and all recommended work. After that our customers are able to determine what the best solution is for them. Than you again !!

- Mezzio Auto Care
5

good

5

As always work rendered was done on time with professionalism Really appreciate their service

Thank you Terry... for the kind words and for noticing that Mario, and the entire staff, works very hard to exceed every customer's expectations for automotive maintenance, service, and repair. Thanks again !!

- Mezzio Auto Care
5

Always very friendly and responsive

Thank you for the kind words and Review. The entire staff has been made aware of your comments and appreciate you noticing their hard work and commitment to exceeding every customer's expectation for auto repairs. Thank you again !

- Mezzio Auto Care
5

Nice to get a report on the job through text with pictures of the worn parts and an explanation of the work needed

5

They performed a thorough repurchase inspection of a Toyota Tundra I was looking to buy. Their thoroughness allow me to make an informed decision on the purchase of the truck

Thank you Robert for the kind words. We hope our findings and the information Mezzio Auto Care provided were helpful.

- Mezzio Auto Care
5

Very pleased as usual with the service.

Thank you Pam and Tom !

- Mezzio Auto Care
2

This is the only time in my life I have felt compelled to respond a second time regarding any service performed. I sent an initial review of service recommedations made regarding my truck which included changing the front rod ends, shocks, coolant, brake fluid, transfer case lubricant and both differential lubricants last Wednesday. The list of repairs included: 1. shocks: outside was rusty but that does not relate to performance. There were no fluid leaks and no testing was done 2. Coolant:was already changed by you last year 3. Differential grease: was changed by Ford in September. 4. Brakes:were new in 2018 with new fluid. Your response to my initial review was that the technician accidentally checked the wrong box on the checklist. How many boxes? This was my second visit to your shop. I was pleased and returned but this time I just don't understand. I am not looking to post for a response. Just surprised and wanted to let you know. I though I had found a trustworthy place especially after talking about racing and cars.

Lee, thank you for helping to make Mezzio Auto and it's staff the best at what we do. The coolant flush recommendation was incorrect, a click on the wrong box in the digital inspection sheet was the cause. The recommendation for a brake fluid flush at 2 years and approx 30,000 miles since your last brake service is reasonable. A rusty shock as you point out does not directly indicate performance issues but it does indicate age and time. The considerable rust led us to recommend shocks, which on an F-350 that that we knew tows a race trailer, race car, and the support equipment necessary to compete does push the limits on the suspension and braking systems. The picture of the differential grease shows that it appeared dirty and our tech, based on the appearance, suggested the drain and refill. We could not have know that it had been done recently at the dealership and are surprised that the condition had deteriorated in that little time. Lee, please call or stop in and speak with our Service Manager, Jay, to help reconcile our missed opportunity to exceed your expectations for services and repairs at Mezzio Auto Care.

- Mezzio Auto Care
5

Always feel we get professional and efficient service. Our go to auto repair shop.

Thank you for the 5 star endorsement and review. Every day the entire staff at Mezzio Auto has one goal, exceed our customer's expectations. That is a very ambitious goal but we use honesty, empathy and teamwork to effectively meet the challenges of this goal. We may not get it 100% right 100% of the time but.... Joe and Leslie thanks again for noticing how hard our staff works toward that goal while maintaining over a 92 % customer satisfaction rating.

- Mezzio Auto Care
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